intelligent conversational bots
Power Virtual Agen
Power Virtual Agents is a no-code solution enabling users to create customisable artificial intelligence chatbots for both agents and customers, to fulfill the increasing need for 24/7 engagement. It also allows you to answer common questions and queries in real-time, improve your self-service capabilities and reduce the demands of your customer service teams.
With no-code development, chatbots can be created quickly and easily. It is easy for user to create their advanced chatbot without technical capabilities.
There are many pre-built connectors available and allows you to integrate with different party and applications. E.g. Website, social media, omnichannel, Teams, Email, D365, Power Platform.
Built In Integation With Dynamics 365
Power Virtual Agents enables businesses to build chatbots using a guided, no-code graphical interface. Dynamics 365 Customer Service Insights provides actionable insights into performance metrics and identifies customer service trends. Together, they form Microsoft Dynamics 365 Virtual Agents for Customer Service.
Our Solution For PVA & Dynamics 365
Free Initial Assessment
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